Privacy Policy
Effective Date: 19-06-2024
Introduction
Digvirtual ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.digvirtual.com, our feedback portal https://www.digvirtual.com/feedback, and our mobile applications available on Google Play Store.
Information We Collect
- Personal Data:
- Name
- Email Address
- Phone Number
- Address
- Other identifying information you provide voluntarily
- Non-Personal Data:
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website addresses
- App usage data
How We Use Your Information
We may use the information we collect in the following ways:
- To provide, operate, and maintain our website and mobile applications
- To improve, personalize, and expand our website and mobile applications
- To understand and analyze how you use our website and mobile applications
- To develop new products, services, features, and functionality
- To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website and mobile applications, and for marketing and promotional purposes
- To process your transactions and manage your orders
- To send you emails
- To find and prevent fraud
Sharing Your Information
We do not share your personal information with third parties except in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect and defend our rights and property
- To prevent fraud and enhance security
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Third-Party Services
We use Google Analytics and Microsoft Clarity to understand and analyze our web traffic and improve user experience. These services collect information sent by your browser as part of a web page request, including cookies and your IP address.
Mobile Application Data
When you use our mobile applications, we may collect certain information automatically, including the type of mobile device you use, your mobile device's unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the application.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Corporate Address: #83, 3rd Cross, Govindareddy Layout, Arekere, Bengaluru - 560076
- Registered Address: No 213, 7th Cross, Omkar Nagar, Arekere, Bengaluru - 560076
- Support: +91 63792 01500
- Enquiry: +91 99406 25080
- Email: info@digvirtual.com
- Email: support@digvirtual.com
For more details, please visit our Feedback Page.
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